Shipping policy
Salt City Powder is committed to providing its customers with fast and reliable shipping services. Our shipping policy is designed to ensure that our customers receive their orders as quickly and efficiently as possible.
- Shipping Destinations
We ship to all addresses within the United States, including Alaska and Hawaii. We do not currently ship to international addresses.
- Shipping Costs
Shipping costs are calculated based on the weight of the order and the shipping destination. Customers can view the shipping cost for their order before finalizing the purchase.
- Processing Time
Orders are typically processed within 24-48 hours of receipt. Orders placed on weekends or holidays will be processed on the next business day.
- Delivery Time
Delivery times vary depending on the shipping destination. Most orders are delivered within 3-7 business days.
- Order Tracking
Customers will receive an email with tracking information once their order has been shipped. This information can also be accessed by logging into the customer account on our website.
- Shipping Issues
If you experience any issues with your order, such as missing or damaged items, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
- Returns and Exchanges
Please refer to our Refund Policy for information on returns and exchanges.
We are dedicated to providing our customers with the highest quality products and customer service. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.