Return Policy

Salt City Powder is dedicated to providing its customers with the highest quality products and customer service. If for any reason you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee.

Our refund policy is simple and straightforward: If you are not completely satisfied with your purchase within the first 30 days after receiving it, you may return the product for a full refund of the purchase price. To initiate a return, please follow the steps below:

  1. Contact our customer service team by email at saltcitypowder@gmail.com to request a return.

  2. Our team will provide you with a return shipping label and instructions for returning the product.

  3. Once we receive the returned product, we will process your refund within 5-7 business days.

Please note that the product must be returned in its original condition, with all tags and packaging intact. Refunds will be issued to the original method of payment used at the time of purchase. Shipping costs are non-refundable.

If you receive a damaged or defective product, please contact us immediately to initiate a return. We will provide you with a replacement product or a full refund, at our discretion.

We strive to provide our customers with the best possible shopping experience, and we are committed to ensuring that all of our products meet the highest standards of quality and satisfaction. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.